Gear Tracer, Gear re-Store’s proprietary RFID-based repair tracking tool, is in the process of being installed in 15 additional Vail resorts. The tool was previously in use by 3 Vail resorts, and based on their experience they have decided to expand their use.
Gear Tracer has multiple uses, including tracking gear through the repair process, providing visibility to individual customers, to retailers, and to brands. But it was also developed to help ski resort uniform rooms manage their uniform fleet. Vail has started by using Gear Tracer for issues and returns, but will also be using the platform to manage repairs, reduce non-returns, and uniform life cycle monitoring including re-ordering at end-of-life (or, end of first life, as we like to say at Gear re-Store!).