As winter settles in, repair demand always increases… and with it, our teams’ workload across departments. Because of this seasonal shift, you may notice adjusted communication hours.
Updated Winter Availability
To ensure you can reliably reach someone, our best hours for communication this winter are:
👉 9:00 AM – 3:00 PM, Monday–Friday
During this window, our team is consistently available to answer questions, provide updates, and support your repair needs.
Why These Hours Matter
While each department operates on its own internal schedule, winter weather and higher repair volume mean our production teams are more hands-on than usual. Therefore, contacting us between 9 AM and 3 PM local time ensures the fastest response.
Quick Winter Hours Summary
Click to expand
Gear re-Store’s winter hours are 9:00 AM-3:00 PM, Monday-Friday.
This seasonal update helps customers reach a team member reliably during winter, when repair demand and weather conditions can shift internal schedules. Expect slightly reduced availability outside this window as our repair teams focus on increased production needs.